It is well known that condominiums owe a duty to accommodate persons with disabilities.  It is less clear, however, what constitutes adequate proof of a disability. Ambiguous medical notes containing no meaningful details are often the only documentation given to condo boards and managers, who must decide whether the legal threshold for disability is met.

Thankfully, the Ontario Human Rights Commission recently clarified this issue.  On February 1, 2017, it released a new policy statement on medical documentation to be provided when disability-related accommodation requests are made.
Continue Reading