Don’t miss the 14th Annual CCI-T/ACMO Condominium Conference this Friday and Saturday (November 5-6, 2010) at the Hilton Suites Toronto/Markham.  

In addition to the excellent educational seminars and trade show, this important national event features the annual general meeting of the Canadian Condominium Institute and its national awards banquet dinner.  Condo unit owners, directors, managers and professionals from coast to coast will be on hand.

I am excited to be speaking on how to build responsible digital communities.  Be sure to attend this super session to find out how to make best use of social media tools and avoid pitfalls and traps while enhancing communication at your condo.

Mark Arnold is moderating a panel on condo mediation and arbitration in human rights disputes, which is becoming an increasingly hot topic.

Bob Gardiner will be moderating the ever-popular Ask the Experts panel on Saturday afternoon.

Saturday’s keynote speaker is Major-General (Ret.) Lewis Mackenzie, one of our country’s most notable peacekeepers. Not to be missed.

Gardiner Miller Arnold is proud to be a Silver sponsor of the conference once again, and all of us from GMA will be there. Take a moment to stop any of us and say hello! If you don’t know us by sight, see our mugshots here so that you will recognize us. We look forward to meeting you.

The details for Mark’s program and mine are below, but visit to view the full conference program, exhibitors list and registration details.

See you there!


Session: 3C – Friday at 2:15 p.m: Building Responsible Digital Communities

Moderator: Dean McCabe, Brookfield Residential Services Ltd.
Darryl Deen, D-Tech Consulting
Chris Jaglowitz, Gardiner Miller Arnold LLP
Denise Lash, Heenan Blaikie LLP

Join us as we explore the benefits and the pitfalls of using technology to increase communications in the condominium community. New technologies including Twitter, Facebook, discussion forums, condominium websites and blogs can make your management more effective, your board aware of owner’s concerns and your owners and residents better informed about the environment in which they live. In this session we will discuss how to reap all of these benefits while still protecting the privacy of residents and understanding the legal implications and liabilities of using this technology.


Session: 4A – Saturday at 10:45 a.m.: Mediation and Arbitration – Condomunium / Human Rights

Moderator:  Mark Arnold, Gardiner Miller Arnold LLP
Gary M. Caplan, LLB., Mediator / Arbitrator, McCague Peacock LLP
Steven D. Hill, RCM, Vice-President – Condominium Division, Canlight Hall Management Inc.
Christian Vernon, Lawyer, Pinto Wray James LLP

Many disagreements between unit owners and condominium corporations have a human rights
component often involving handicap or family status issues. Condominium disagreements must be mediated and arbitrated under the Condominium Act, 1998. Human Rights Complaints are subject to procedures provided for in the Human Rights Code which also include mediation and arbitration. These procedures often overlap and there is uncertainty as to the best way to proceed when a corporation is confronted with a disagreement or complaint under both legal regimes.

This session will review mediation and arbitration process and procedure under the Condominium Act 1998 and the Ontario Human Rights Code.

A panel of legal and property management experts will also review, as a case study, the recent settled case, “Tinkerbell The Dog” who moved into a Toronto condominium building designated by its Declaration as “No Animals Permitted”.