Recap of 2010 PM Expo Springfest presentation

Like most people attending PM Expo Springfest at the Metro Toronto Convention Centre on April 28, I was a little surprised by the strong police presence both outside and inside the facility. It turns out that the extra security was for the Barrick Gold shareholders’ meeting taking place that morning in the conference hall next to ours.

Anyhow, there was an excellent turnout of over 1,500 property managers and condo directors, all of whom probably felt much safer knowing that this huge police detachment could probably protect us from any unhappy condo unit owners ready to riot over the carpet pattern chosen for the corridor refurbishment project in their buildings.

I was lucky to sit on an all-star panel sponsored by CCI-Toronto to talk about “What’s Right and What Needs Improvement in the World of Condos” from the perspectives of four different segments of the condo industry. Here’s a recap of some key takeaway points from the speakers:

 The property manager: Dean McCabe, Regional Manager at Brookfield Residential

  • Social media can enhance communication and transparency at your condo
  • Condo concierges must now comply with security guard regulations
  • Revision to Toronto waste levy may allow for better price comparison with private providers 
  • Hiring staff vs. contractors: pros and cons to each

The lawyer: Chris Jaglowitz, Lawyer at Gardiner Miller Arnold

  • Proposed changes to Tarion claim process includes new time limits and monetary caps
  • Workplace violence and harassment law comes into force June 15, 2010. Get ready!

The engineer: Sally Thompson, Group Leader at Halsall Associates

  • The real impact of HST: Average 5% increase for reserve fund, about 5-7% for operating
  • Consider including copper pipes as a deficiency item in condo performance audits

The insurance broker: Mark Shedden, VP at Atrens-Counsel Insurance Brokers:

  • Past year was bad for claims and capacity - Premiums/deductibles are on the rise
  • $2,500 is now standard deductible for most claims. $5K on the horizon
  • $75,000 deductible for water claims in large buildings now coming to the scene
  • Look into “condo providers liability insurance” as a low cost way to cover off potential risks from social events or activities

A PDF copy of our entire PowerPoint presentation is available for download here.

Cheers to Pam Boyce at Brookfield for moderating this panel and thanks to everyone who came to our presentation.   If you weren't able to join us, make it a point to attend PM Expo on December 1-3, 2010 and plan to visit Springfest next year!

New options for disposing of electronic waste

Now that most condo corporations in the Greater Toronto Area are paying for garbage disposal on the basis of volume or weight, it is increasingly important to divert heavy, bulky and recyclable items from the regular garbage stream.   Electronic waste (or "e-waste") is a big issue.

A recent story in the Toronto Star summarizes a number of new options for the proper disposal of e-waste such as computers, printers and televisions.   Check out the story here.

Then consider things that you can do at your condominium:

  1. Organize a special day to collect and dispose of e-waste for your residents.
  2. Spread information about new municipal and provincial initiatives and how owners can use them to safely dispose of unwanted electronics.
  3. Let owners know the cost of garbage collection and encourage responsible disposal to help minimize these growing costs.

Not only does diverting e-waste help your condo corporation's bottom line, it helps protect the environment by keeping heavy metal and toxic waste out of our landfills and allows those components to be recycled.

Environmental SWAT Team sweeps in on condos. Could you be next?

Yes, an Environmental SWAT Team does exist.

The City of Toronto began charging a fee on garbage collected at condominium and other mult-residential buildings on July 1, 2008.   The basis for this fee, besides the promotion of recycling, likely stems from Regulation 103/94, a long ago enacted and historically dormant 1994 Regulation under the Ontario Environmental Protection Act,

Regulation 103/94 calls for the implementation of “Source Separation Programs” in all multi-unit residential buildings across Ontario; however the Ministry of the Environment did not have a system in place to monitor conformity.  Therefore in 2001 an Environmental SWAT Team  (now called the Sector Compliance Branch) was dispatched by the Ministry to undertake inspections of multi-unit residential buildings for compliance with the Regulation's Source Separation Program in cities across Ontario.  The SWAT team’s initial efforts were described by the Ministry as follows:

"The team began its inspections of multi-unit residences on July 31, 2001 and continued with its inspections for four weeks. Working from lists provided by the City of Toronto, the team targeted multi-unit residences in Toronto (focusing on Scarborough and North York) that were suspected to be in non-compliance. The team then expanded its inspections to the areas of Ottawa, Kingston and Belleville. In total, they conducted 103 inspections." 

 

A “Source Separation Program,” under section 2(1) of the Regulation, must include:

  • the provision of facilities for the collection, handling and storage of source separated wastes described in subsection (2) adequate for the quantities of anticipated wastes;
  • measures to ensure that the source separated wastes that are collected are removed;
  • the provision of information to users and potential users of the program describing the performance of the program and encouraging effective source separation of waste and full use of the program;
  • reasonable efforts to ensure that full use is made of the program and that the separated waste is reused or recycled.

Section 10 of the Regulation defines multi-unit residential buildings as those with 6 or more dwelling units located in municipalities with a population of at least 5000. An “owner” of a multi-unit residential building is deemed to includea condominium corporation created under the Condominium Act.”   And condos should be sure to follow the above guidelines at a minimum.

A good start in implementing a Source Separation Program is to launch an effective recycling regime in the building. There is no charge in Toronto for the collection of any volume of recyclable material and the City has made recyclable collection extremely user friendly by dispensing with the sorting requirement.  Recyclable material collected from condo buildings is now sorted mechanically at a sorting facility. The City has also made the transition easier by publishing a Recycling Handbook for Owners, Property Managers and Superintendents  to help implement the Source Separation Program in Toronto. 

So far, condos and other multi-residential buildings have been free to self-govern their building’s compliance with Regulation 103/94.    The actual fees charged for garbage collection are still in flux.  The garbage fees themselves may be enough of an incentive for a condo corporation in Toronto to implement and monitor Source Separation Programs in their buildings. We hope that our condo friends outside of the GTA have begun to implement their own Source Separation Programs so that if the SWAT comes knocking on the door, they are met with a clean and green building.