Talking back - employers' vicarious liability

Bob Gardiner reminds us that the grace period for the ban on hand-held devices while driving is coming to an end. 

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Now it is illegal for drivers to talk, text, type, dial or e-mail using Blackberrys, cellphones and similar hand-held devices.

Bill 118, the Countering Distracted Driving and Promoting Green Transportation Act, promoted by the Ministry of Transportation, took effect on October 26, 2009. A three-month probationary educational period will end February 1, 2010, when police will begin issuing tickets to offenders, resulting in fines of up to $500.

Employers, such as property management companies, could be held vicariously liable for payment of fines or damages arising from an injury or accident deemed to have been caused by an employee’s inattention to driving while manipulating a hand-held device. It is recommended that employers issue the company’s no hand-held policy to employees prohibiting use of hand-held devices while employees drive a car, except in accordance with permitted hands-free technology such as Bluetooth. It is expected that if a driver involved in an accident was found to be using a hand-held device at the time of a collision, such unlawful use may more likely be deemed to be the cause of an accident and possibly result in a higher award of damages against such a driver and employer. Delivery of a no hand-held policy to employees should exempt employers from vicarious liability.

Studies indicate that drivers using cellphones are four times more likely to crash, while those texting messages may be the cause of approximately 20% of all collisions. Ontario has joined 50 other countries and several Canadian provinces which enforce rules against driving while using a hand-held device.

Drivers who need to gab while driving will still be entitled to use hands-free technology such as can be provided by various Bluetooth devices. Choose systems which allow vocal dialing or speed-dialing of your favorite numbers.

Firefighters, paramedics, police and drivers dialing 911 will be excepted from enforcement of that law. Regulations dealing with other exempted cell phone scenarios are also being enacted.

Guest post: Talking safely -- The new rules of the road

The following guest entry by property manager and condo consultant Robert Buckler, RCM offers tips to property managers for dealing with the new ban on hand-held communication devices while driving. 

I can only add:  "Keep your eyes on the road and your hands upon the wheel!"

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Effective condominium managers spend more time communicating than in any other activity. They communicate by talking to board members, colleagues within the condominium management company, vendors, contractors, owners, potential services providers… the list goes on. Since condominium managers are often on the road, traveling between sites and the office or stuck in traffic, many of these conversations may take place on a cell phone, BlackBerry® or other mobile device.

As of October 26, 2009, Bill 118, a new law amending Ontario's Highway Traffic Act, comes into force. The legislation bans driving while holding or using a handheld wireless device of any kind, including devices used not just for voice conversations, but also texting, emailing, and even viewing the screen of a handheld GPS device.

This does not mean that managers cannot follow up with clients or conduct business while on the road, but rather that they must be sure to use a hands-free accessory for their mobile device at all times while in transit. To prevent being fined, property managers should refrain from sending email messages, even while at a full stop at a light or stop sign. If you are safely parked then the new legislation does not apply.

Let your board members and owners know about the new “rules of the road” with respect to using a mobile phone or other such device so that they are aware of this change and how it may affect your availability. Management companies may be implementing new policies regarding the use of mobile devices while driving, so make sure to find out if your company will roll out a new policy. If not, condominium managers should approach the executive or owners to suggest putting one in place. Implementing a safety policy related to this new law equally applies to employees and might extend to contractors hired by the condominium corporation, so board members should ensure that they advise all parties.

Remember to obtain a Bluetooth® or other similar hands-free accessory for your mobile device and make a habit of activating it every time you are on the road; otherwise, don’t answer a call, or just turn the device off altogether - that is what voice mail is for. Finally, as people adapt to this new rule, it is also a good idea to remember to ask those you are calling if they are driving and, if so, whether they are on hands-free. If not, ask them to call back when it is safe for them to do so.

Remember, safety first!

 

Techno-tip of the day: Google Reader

With the avalanche of information available online, we all need to maximize, optimize and organize the flow of essential information while minimizing the time and hassle needed to review it.  

The solution is so simple:  If you're following more than one blog or want to receive updates from one or more websites, all without clogging up your email box and without wasting time visiting multiple websites, you need to use Google Reader, period.

Learning to use Reader is a snap.   Detailed information is readily available from Google's Reader Help Center or see the Google Reader Help Channel on YouTube where you will find helpful step-by-step videos.  Or take the Google Reader Tour!

Expand your brain and stay cutting-edge current with developments while maximizing your efficiency.

Happy Google reading.  

 

Make email make sense for your board

Daniel Zimberoff at the Northwest Condo & HOA Law Blog makes the excellent suggestion that condo boards should set up discrete email accounts for key officers.   These accounts (example: ycc123treasurer@yahoo/gmail/rogers.ca) would pass from person to person that assumes the role.  

He gives a number of compelling reasons that merit your attention.    I would just add one more: 

#8 -- Most free email accounts provide plenty of storage space and offer search capability, allowing users to sort, store and retrieve important documents.   Directors can work remotely and have constant easy access to records and documents without the need to refer to a paper file.  

A further comment:   The concept of using discrete email accounts for the condo's officers makes tremendous sense, but its practicality and success depend on the goodwill of the officers using the accounts and the good sense of those that subsequently inherit the accounts.   Officers using the accounts must agree to surrender the email account at the end of their tenure.   The incoming officers must ensure that the email account is secure by changing the password and by disabling any mail-forwarding features set up by the previous account holder.    Such issues could probably be dealt with by simple amendment to the board's policies.

Enhance communication at your condo with Web 2.0

One of the most prevalent but entirely avoidable sources of friction in any condominium community is poor communication between condominium corporations and their unit owners.

While many corporations have taken positive steps to open the channels of communication by posting paper notices on bulletin boards or circulating a newsletter, few are taking advantage of recent communication trends and the latest technology and tools. Those that are using websites and online tools, however, might find that the results are not as stellar as they had hoped.

Why is this?

Technology itself is not a magical answer. A website, for instance, is not necessarily a more effective tool unless it is specifically designed to improve communication and interactivity amongst its users, and unless people can find a productive use for it. Finding the right type of solution may not be as easy as it sounds.

To develop a plan to maximize the usefulness and effectiveness of your condominium corporation's online communication efforts, take a crash course in social networking, which plays a big part in the relatively recent concept of "Web 2.0" (which is described at Wikipedia, here). Once you've got a grip on the rudimentary concepts, you can begin to brainstorm about how online social networking can be effectively harnessed at your particular community.

There is certainly no shortage of helpful sites on the topic social networking, including this one at Wikipedia. One example of a handy one-stop overview of the most popular concepts and sites is "A Trial Lawyer's Guide to Social Networking Sites," presented by the Deliberations blog. While this entry was written to give trial lawyers insight into the minds of tech-savvy jurors and is somewhat dated by now, anyone can appreciate the clarity, brevity and organization of the piece and the breadth of the concepts and sites that are discussed.

Investing a few moments to learn about these developments will be worthwhile. If recent trends are any indication, there is no question that social networking concepts and sites will become increasingly popular among condominium residents as a medium through which to:

  • share news, documents and ideas;
  • organize activities and events;
  • enhance owner participation, communication and feedback;
  • gauge the pulse and public opinion of the community;
  • improve delivery of services; and
  • strengthen the bonds of their communities.

If your condominium is experiencing the usual sorts of friction that arise from poor communication, strike a committee to discover, recommend and then implement some of the increasingly popular social networking concepts and tools.

Share your comments and ideas about what works and what doesn't.

Does your condo have a website? A blog? A Facebook group?